30 July 2012

On Publishing and Writers.

I was invited by the Newfoundland Writers' Guild - a group of veteran authors and former publishing professionals - to give a presentation on ebooks, print-on-demand, and DIY publishing.  The lecture was given on 22 July 2012 at the Rotary Sunshine Camp in St. Phillips, NL.


In preparing this lecture, I met with WG President Raoul Andersen to discuss specifically what the Guild wanted to learn about.  The answer was a combination of vague - "everything, what's going on and how it affects us" - to specific - "how hard is it to put out an ebook and what's involved."  The WG's membership is largely older writers (some of whom have done very well) and they were a) frustrated with the problems they have started running in to when seeking publishers and b) had heard a lot about epublishing but knew little.  I was brought in as an expert in the field.


I'm not sure I agree with that title, but I have been battling against and monitoring the industry for about a decade now and, most importantly for the Guild, I know more than they do.


I have decided to make that lecture and related materials available to anyone who is interested.  Below are videos of the lectures, the audio-only files, the handout given to the audience, and my own (unedited) notes.  There is no prepared speech.  You may download and use the material (or parts thereof) with attribution.


Lecture Handout (Word Doc)




Lecture Pt 1 - The State of the Publishing industry





Audio Only




Lecture Pt 2 - DIY Publishing






Audio Only






Resources


Lecture Notes (Word Doc)

The Espresso Book Machine, in Action!!! (Thanks to CBC Manitoba.)






Citation:
You may cite the documents, audio, and video as:


Jeff Rose-Martland, Address to the Newfoundland Writers' Guild, 22 July 2012
© 2012 Jeff Rose-Martland

22 June 2012

Government Stonewall Buys Media Silence

Silence used to be career suicide for a politician. Politicians would feel compelled to answer questions, even if there was no content in their response. Side-stepping, dodging, ducking, and verbal dancing were skills essential for public office. Even when annoyed by their evasion, one could always admire the skill with which a question was handled - just like acknowledging a well-shot goal by the opposing hockey team.

The Harper Government has abandoned that. They don't do verbal puck handling. They just shut up.

Take, for example, Bev Oda's months long vow-of-silence regarding that altered memo. Or the Harper Government's refusal to disclose budget details.

Or Steven Blaney.

Regular readers have heard about Cpl Fabien Melanson before. Summary: in 2004, VAC made a mistake and sent his pension to someone else for 5 months, the result of which was the loss of his home and a suicide attempt. He's been fighting for justice since; and me with him. Minister Blaney can - and should - act to remedy this; that's the job of a minister.

Minister Blaney has employed the silent treatment. For over a year, he has not only refused to act, he has refused to interact. Neither he nor his office will respond to emails, phone calls, faxes, or messages relayed via other MPs and Senators. Not a word to Fabien.

For Minister Blaney, this tactic seems to be working. Since he refuses to comment, the media won't cover the story. For the press, 'minister holds his tongue' is not news, it isn't a story. Fabien's loss has already been reported. Blaney's continued inaction is not news worthy.

But that is the point: the key issue behind Fabien's entire struggle has been the uncaring VAC bureaucracy and its refusal to take responsibility for what it did. By refusing to discuss it, Blaney is continuing the abuse of this veteran.

And he's getting away with it. Because 'no comment' is not news.

At the beginning of this month, Fabien's property and land were repossessed because he cannot afford the repairs. The minister did not intervene. However, we were assured, through multiple unofficial sources, that the Minister's office was sending a letter. Three weeks later and no correspondence has appeared. More silence; the Minister was just buying time with vague, unofficial, assurances.

Since we cannot respond to a non-existent letter, there remains nothing to report in the media.

There should be public outrage. This veteran has been mistreated for 8 years and, in a few weeks, will lose everything because of the VAC bureaucracy. The person who is responsible for veterans won't speak to or about him. The public should be offended that any Minister would keep silent over such an affair.

They should be. But they won't. Because the public won't hear about it; the media won't report it.

The House closed this week. Question Period will be over until the fall. Minister Blaney will get another two-and-a-half months to ignore Cpl. Fabien Melanson. By the time the Commons resumes sitting, Fabien's property will be disposed of and the devastation VAC began in 2004 will be total. I imagine the Minister will claim then that the issue has been resolved.

But you likely won't hear about that either.

By then, it will be old news as well.

Which is, after all, the point of all this silence: if they keep quiet long enough, the problem goes away. The budget passed without disclosure. Oda was never held to account for altering a legal document. And Fabien Melanson will no longer have property to fight for.

01 June 2012

Minister Neglects Duty, Vet will lose Home

The ongoing saga of Fabien Melanson hit another low yesterday.  Our appeals to Minister Steven Blaney (VAC) have gone unanswered.  We needed him to act quickly to prevent Fabien from losing his house.

Blaney has mailed us a letter.  Apparently.

So much for today's deadline for saving the house and property.

The situation is very simple: in 2004, VAC made an error and sent Fabien's pension to the wrong account.  It took VAC 5 months to fix, an unreasonable amount of time.  The loss of income halted renovations on Fabien's home and it received significant weather damage.  VAC paid the back-pension but has done nothing about the impact those missing funds had.

VAC admits, in a letter from last June, that they were responsible for the error and the Fabien suffered as a result.  The Department doesn't have a policy for dealing with this.  That means that the Minister is the one who has to make it right.  We've been trying to get the Minister involved for a year.  He still has not responded to any of the emails, faxes, or phone calls made to his office (although, it seems, there is a letter in the mail.)

Minister Blaney had the responsibility and authority to resolve this.  He also has a responsibility to engage with the veterans who need his help.  Not only is it common courtesy, it is also part of his job.

I find that Steven Blaney has neglected his duties to a massive degree.  If he will not perform the responsibilities of his position, then he should have the decency to step down.

If you agree, or if you think what happened to Fabien is ridiculous, so something; write or call the media.  Tell your friends to do the same.  Neve rmind your MPs - government ignores us and Opposition is powerless.  The only way this may be fixed is massive public outcry.

Write a letter to a newspaper.  Phone a radio Call-In show.  Email your favourite news provider.  Call local TV.

Tell everyone who will lister what has happened to Fabien and how you feel about it.

You can include information from this news release:

***FOR IMMEDIATE RELEASE***

Veterans Affairs Inaction Costs Veteran Home; Advocate Calls for Minister’s Resignation

St. John’s (Our Duty) – Cpl Fabien Melanson of Cap-Pele, NB will lose his house tomorrow, the end result of a 2004 clerical error by Veterans Affairs, and his advocate is calling for the Minister to resign.

The Van Doo veteran served in Croatia and liberated a hospital in Bosnia. He retired to his hometown when his PTSD prevented him from serving. Then his real war began.

In 2004, Melanson’s pension went missing because Veterans Affairs sent it to the wrong bank account. Despite constant calls, VAC did not correct the error for 5 months. By the time he did get his money, Cpl Melanson’s finances were in ruins. So was his house - the missing pension halted renovations and weather damage rendered the veteran’s home unliveable.

For the next 7 years, Fabien Melanson fought with Veterans Affairs to get them to fix his house. It took a hunger strike last June to get VAC to acknowledge their responsibility. But VAC claimed it ‘had no mechanism” for paying for the repairs.

“That’s highly misleading,” says Melanson’s advocate, Jeff Rose-Martland, “The Department may not have a policy, but it does have a way to do so. The Minister can do it.”

Rose-Martland is referring to ex gratia payments, where a Minister can use discretionary funds to address issues which fall outside of normal procedures.

“We’ve been trying to get the Minister to fix this for a year. We sent our first appeals for help during the hunger strike. We have been emailing, faxing, and phoning regularly since, but the Ministry has been unresponsive. I did speak with an aide in February who said they were looking into it; that’s the only response we’ve had.”

Tomorrow, Bridgewater Bank will proceed with legal action to sell the property. “Fabien’s been doing his best to meet his obligations, but 8 years of being homeless have taken their toll. Most of his income has been going to pay the mortgage on a house he can’t live in, and to store his possessions. He got behind in his payments, Bridgewater discovered the condition of the house, and the clock has been ticking since. We have until tomorrow to provide them with a payment plan and construction schedule.”

As Melanson has no funds for rebuilding, sale of the property is inevitable and Rose-Martland says the Minister is to blame.

“Ever since he was appointed Minister, Steven Blaney has had both the authority and responsibility to fix this,” he says, “VAC admitted their responsibility a year ago; the Minister has a duty to make reparations. The Minister should have been seeking us out, not the other way around. Now, Fabien is going to lose his house and land, and the Minister still won’t act. He won’t even pick up the phone.’

Late today, Rose-Martland received word that the Minister will reply. By mail.

“Since Bridgewater Bank said they were going to sell the place, we’ve been hounding the Minister’s office, begging him to do his duty. He ignored us; no response at all. This afternoon, we found out – through sources other than the Ministry – that they have mailed a letter to us. An 18th century reply to a 21st century problem.”

The advocate is now calling for the Minister to resign. “Since he was appointed Minister, Steven Blaney has had a duty of care to see this issue resolved,” says Jeff Rose-Martland, ”He has willfully ignored that responsibility and is in dereliction of his duty. If he will not discharge his duties as required, then, as a citizen, I ask him to resign his position as Minister Responsible for Veterans Affairs.”

The distraught veteran is unavailable for comment.

***MEDIA CONTACT***
Jeff Rose-Martland
President, Our Duty Inc
rosemartland@gmail.com
709-739-1842

07 May 2012

ALLEGATIONS REGARDING OUR DUTY


PUBLIC ADVISORY

Certain allegations have been made across the veterans community regarding Our Duty Inc and Jeff Rose-Martland.  These allegations are 100% but for the sake of those who have questions, here are the answers:

1 - Our Duty was formed in August 2010.  It was incorporated in Newfoundland and Labrador in July 2011.  During its existence, it has raised no more than a few 100 dollars.  These is no financial statement because a) 2011 would be the first tax year one was required and b) we didn’t have any finances to make statements about.

2 - Our Duty is not now and never has been a veterans organization.  From first concept, it have been a CITIZENS organization.  We advocate to improve veterans benefits because veterans have a social contact with citizens.  Our Duty represents the other part of that contract.

3 - Despite being staffed solely by volunteers, Our Duty and Jeff Rose-Martland have achieved significant accomplishments.  Jeff Rose-Martland was named to the Office of the Veterans Ombudsman Advisory Committee.  He has also been PR and Communications for the group and has been interviewed multiple times, nationally and locally.  In March, Our Duty released its first major report: a critique of the 2010 VAC Client Survey.  That report gained the attention of both media and politicians.  Our Duty and Jeff Rose-Martland have also consulted with, advised, and represented organizations and individuals.  As well, Jeff Rose-Martland served as Communications Director for the 2010 NL Canadian Veterans National Day of Protest and for Fabien Melanson’s hunger strike in June 2011.  He continues to represent Cpl Melanson to Veterans’ Affairs.  ALL OF THAT HAS BEEN DONE WITHOUT FEES, CHARGES, OR FUNDING.

4 - the ourduty.org website was caught in a mass malware site hack last month.  This one: http://www.pcworld.com/article/254071/google_warns_20000_websites_that_could_be_infected_with_malware.html

As soon as we became aware, we notified members via Facebook and Jeff Rose-Martland posted the info to his personal blog, which he has been using as a back up until we can get the site fixed.  See here: http://viewfromtheedgeoftheworld.blogspot.ca/2012/04/broken-soldiers-epilogue.html dated 23 April. 

AS WE ADVISED AT THE TIME: you can still access ourduty.org provided you type the address into the browser bar.  It is when you use a search engine, particularly Google, that you get the malware. 

5 - This will be our final word on the matter.  Our record speaks for itself.  We are the ONLY citizen group working on the issue of veterans benefits.  We have been dedicated and diligent and scrupulous in our work.  These allegations are patently false and we will be seeking legal recourse.

We regret to inform you all that, effectively immediately, we have ceased operations pending legal advice.

What Is Your Support Worth?


Do you support the troops?  Do you care about veterans?  Wear red on Fridays?  Have a yellow ribbon on your car?

GREAT!

Let's take it to the next step: digging in and helping one specific veteran.

I've got one: a guy who  served in Croatia, who helped rescue the Drin Hospital patients, who has a number of injuries, especially PTSD.  Veterans Affairs made an error in 2004 and deprived him of his pension for months.  By the time he got what he was owed, his house was in ruins, his finances in tatters, and he'd attempted suicide.  Eight years later, after a high-profile hunger strike, he has a letter of apology from VAC.  Until this month, he had been homeless.  His home is still  in ruins and his finances still in tatters.  He still owes a mortgage on the uninhabitable property, which is in foreclosure.

It was his grandparents home.

As if that wasn't enough, we have discovered a very active campaign has been working to discredit him.  A few people have been contacting potential donors and telling them his plight is all a scam.

It isn't.

Every word of his plight is true and can be checked by anyone.   Google: Fabien Melanson Veteran *

$5000 gets his property back in his possession.  That's where we start, now.

So the question I have is this:

Will you help me with this one veteran?

The entire time I've been trying to throw him a rope, others have been reeling it short.

Will YOU help rescue just one veteran? Please?  You wear the red every week, you wear the ribbon with pride, you talk about heroes... will you do something to help one?

Or is that all just talk?

Donation info:
--------------

Anyone can help, every donation counts.  If 5000 give a loony, this vet gets his house back from the lawyers.  If 2500 people skip coffee, we can do it.  If 500 people skip the drive-thru... you get the idea.

Paypal/email transfer to fabien@ourduty.org or poca@ourduty.org

 OR

Donations can be made to TD Bank (direct or wire transfer)
Transit #: 05023
Institution #: 004
Account #: 6418137
Name: Jeff Rose-Martland for Fabien Melanson

 OR
Cheques & Money Orders
Payable to: Jeff Rose-Martland for Fabien Melanson

Send to:
Fix Fabien's House
4 Neville Pl.
St. John's, NL
A1E 2E7

We will accept everything from copper pennies to gold bars.  But please, no rubber cheques.

----
*there's another Fabien  Melanson who is a musician and all over the net.  Include 'veteran' to find the right one.

05 May 2012

Forces Barred from Benefit Debate: CDS


UPDATE:  The release below was written on 24 September 2010, in the lead up to the first Canadian Veterans National Day of Protest.  The Office of the Chief of Defence Staff had advised the Forces members might face criminal charges if they participated.

In light of Cpl. Steve Stoesz's being charged for speaking out on DND's plans to scale back mental health services, I thought it would be a good time to re-post. - JRM





Forces Barred from Benefit Debate: CDS

While politicians wrangle over support for disabled veterans, future beneficiaries are banned from the debate.  Members of the Canadian Armed Forces are forbidden to comment on the programs designed to assist them when they are injured.  Flying in the face of sensible policy development and common sense, disability benefits are arranged without input from future stakeholders.

According to the Chief of Defence Staff, soldiers may not even express an opinion.  In an email obtained by ourduty.org, CDS Staff Officer Major Raymond Farrell explained “No member of the CF, including the CDS, may give the impression, even unintentionally, that he is taking sides on an issue before parliament.”  Doing so could result in disciplinary action - up to and including charges under the Nation Defence Act - for conduct prejudicial to good order and discipline.  With this threat, the Canadian Armed Forces are effectively muzzled.

Public consultation is farcical when the public cannot comment.  If the Forces cannot even accidentally hint something is good or bad for fear of prison, then committees will never get meaningful input.  Parliament will implement any benefit program it wishes; the troops cannot object. 

Worse than that, Forces personnel must support any such program, right or wrong.  In that same email, the CDS office states, “Nor may [a soldier] embarrass the Government of Canada.”  Troops are barred from participating in rallies, protests, or political activity.  A subsequent message from Major Farrell indicated that Forces staff could face charges even if the participant was off duty and out of uniform.  There’s no escape from these heavy-handed laws.  Requesting that personnel be granted release to follow their conscience as civilians, an appeal to Chief of Defence Staff, General Natynchuk, resulted in the answer, “the CDS will not make an exception either way.”

These directives ensure not only that Forces will not be consulted, but that they must support any plan developed.  In this case of take-it-and-like-it, the message from the CDS is clear: Shut Up, Soldier!

By Jeff Rose-Martland, founder of OurDuty.org 

NOTE: The above released prompted John Ivison of the National Post to pontificate on the essential reason for the laws as they stand. My response can be found here.

---------------------

ADDITIONAL:

Forces personnel are subject to the National Defence Act AND the Queens Rules & Orders.  Both address the issue of speaking out.

National Defence Act

S129. (1) Any act, conduct, disorder or neglect to the prejudice of good order and discipline is an offence and every person convicted thereof is liable to dismissal with disgrace from Her Majesty’s service or to less punishment.

Queens Rules and Orders

19.14 – IMPROPER COMMENTS
 (1) No officer or non-commissioned member shall make remarks or pass criticism tending to bring a superior into contempt...

(2) No officer or non-commissioned member shall do or say anything that:

(a) if seen or heard by any member of the public, might reflect discredit on the Canadian Forces or on any of its members; or
(b) if seen by, heard by or reported to those under him, might discourage them or render them dissatisfied with their condition or the duties on which they are employed.
 

30 April 2012

PTSD (post-traumatic stress disorder)


This is a special submission to Our Duty by Gerry.  Since this is such an important issue, I am re-porting it here.

-----------------

Post-Traumatic Stress Disorder (PTSD)
March 8 2012
by
Gerry Fostaty

I have been travelling around lately, speaking to groups about post-traumatic stress disorder.

At the start of my talks about PTSD to folks, I tell a story about a neighbour, a toad and me.  The story isn’t important. The important thing is that it illustrates that we sometimes make assumptions, when we don’t have all the facts. That’s the way it is with post-traumatic stress disorder. People make all kinds of assumption about PTSD. It used to be known by many descriptions: shell-shock, battle fatigue, the thousand-yard stare, and of course, cowardice, among others. (Unfortunately, it still is in some circles.) But in the 1980s, some smart people realized that what the sufferers were experiencing wasn’t behavioural, it was neurological. They discovered that you can’t just snap out of it, man up, grow up, or get over it. In the 1980s it became a recognized clinical disorder. Although we most frequently associate PTSD with the military, PTSD can affect anyone. It doesn’t discriminate by gender, age or occupation. It is an equal-opportunity disorder.  There are some occupations that may be more exposed to the stimulus that create a host for PTSD.  The military, emergency first responders like police, firefighters, paramedics, emergency room nurses and doctors are all obvious candidates, but victims of violent accidents, crime, assault, terrorism, abduction, and rape are also at risk.

So what brings it on? Here is my simplified version.

When our minds experience trauma, that is, when we feel that our lives are in danger, or the lives (or well being of those we are responsible for) are in danger, or we feel utter helplessness in a perilous situation, our brains, not surprisingly, become most interested in our survival. The brain triggers a response that immediately has our bodies create a massive amount of adrenaline that floods through us, giving us a rapid and intense burst of energy.  This energy is channelled to our gross motor limbs, our arms and legs, to help us either defend ourselves, or escape the danger. That is commonly called the “fight or flight” response.  Most times brains are able to reset after the trauma is past, but if the trauma is particularly profound, or prolonged, or is repeated, something else occurs. A deep neural pathway is created in the brain. The brain feels that it will need the memory of the trauma again soon, so it hangs on to the info, and it has its hand ready on the adrenaline switch . . . just in case we’ll need to fight or flee again. In most cases, we won’t need that adrenaline again in the short term. But, the brain hangs on to the info.

So what can happen?

The problem is that our brains don’t understand that we don’t need the adrenaline, but it stays at the ready for a long time. In most cases, the brain relaxes and “resets” within thirty days, but in some cases it will hang on to that trauma, even for years. The brain may begin to look for opportunities to pull the switch. Things that are only barely associated with the old trauma, may present the brain with what it thinks are triggers. Sights, sounds and smells are very powerful triggers. When the brain feels that you are in danger again it flips the switch and the body is again flooded with adrenaline to help us escape or defend ourselves. After that happens a few times we begin to see a pattern and try to avoid the things that triggered the adrenaline. Being on guard and being watchful, trying to avoid the triggers is exhausting and can cause sleep disorders. The lack of sleep causes daytime fatigue and irritability, which can make us less able to recognise and avoid a trigger situation, causing another PTSD episode, like nightmares, flashbacks or an outburst of anger, or can lead to depression. This continues as a cycle, spiralling downward.  Once the switch has been pulled a few times as false alarms, the sufferer will become more aware of the triggers and try to keep away from them. Not only does the hyper-vigilance and hyper-awareness exhaust them, they may begin to retreat from what they used to enjoy; friends, family, sports and the other diversions that usually enrich their lives.  For them, however, they present unwelcome opportunities to trigger the PTSD. So the PTSD sufferer begins to withdraw from their former life, shunning their former normal life and further isolating themselves.

So what now?

The difficult thing is for the sufferer to recognise PTSD in themselves.  Many times the symptoms don’t seem to bind together in a way that easily lets them know they are affected. Everyone is different, and PTSD manifests itself in each person differently.  Once they suspect that they may have PTSD, the easiest thing is to let their family doctor know that they would like to be assessed. They’ll most likely be referred to a specialist who understands the disorder, and then will begin a journey toward health. There are treatments for PTSD, and they are effective. The treatments don’t remove the memory of the trauma; it just moves the memory from a place in the brain where it creates urgency and panic, to a place where it becomes benign.  Getting back to making assumptions when not having all the information: If you are suffering with PTSD, sadly it’s not just about you. An important thing to remember about treatment for PTSD, is that the sufferer is not only getting treatment for himself or herself. Their family and friends and co-workers are also affected by their PTSD.  Their family also experiences the effects of the flashbacks, nightmares, hyper-vigilance, depression, substance abuse and all the other baggage that chains the sufferer to this disorder. PTSD adversely affects the community which surrounds the sufferer. In the same way, treatment also benefits all those around the person suffering from PTSD.  Treatment is important and available.

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Gerry Fostaty is the author of As You Were: The Tragedy at Valcartier published by Goose Lane Editions in 2011.