Harold Leduc calls on AG to Investigate Privacy Violations

 NOTE: After sending out today's release calling for a public inquiry into VAC, I received a phone call from Harold Leduc, the veteran and former-member of the Veterans' Review and Appeal Board.  He wanted to thank me for my release and discuss the privacy violations.  I won't delve on what was done to this soldier - you can find that elsewhere - but consider the travesty.  He served Canada twice, once as a soldier, then again on VRAB.  He was injured both times.  The first wounds were part of being a soldier.  The second ones came when those he was working with used his service injuries to bully, harass, intimidate, and humiliate him in order to stop him from exercising his duties.

It is awful that someone's private medical records are passed around like notes in grade school.  It is horrific that anyone's medical conditions should be wielded as weapons against them.  It is obscene that adults would behave that way, like bullying teenagers.  It is offensive that any veteran should be made to suffer twice from the same injuries.

There is no word for what happened to this man.  Injuries sustained in defence of Canada were used to harm him by fellow Canadian civil servants.

Canadians are owed an explanation.

It is my honour to host this release from WO (ret'd) Harold O. Leduc MMM CD - JRM
 

FOR IMMEDIATE RELEASE

13 November 2012

Victoria, BC - Growing up in the Canadian way is an aspect of life that I take very, very seriously. This very same way of living demonstrates kindness, caring, and compassion towards all, especially those who have been injured or killed while defending our beautiful Country. I served my country with dignity and respect. Taking care of my injured brothers and sisters by assisting them in their struggle to get some small amount of compensation was and will always remain an honor. It is therefore with sadness that I must say:

I’m disgusted that the Minister of Veterans Affairs Canada (VAC) shows no shame in covering up nefarious activities that target and seriously harm disabled veterans with illegally gained information from privacy breaches.

Therefore today I am asking the Attorney General of Canada to fully investigate all circumstances associated with these despicable attacks against our Country’s defenseless disabled veterans to determine if charges are warranted.

The Minister admitted stopping an ongoing investigation that would have implicated him and others. He knows that the Privacy Commissioner’s investigation would clear him because of their restricted mandate and because VAC had already cleaned up their act in May 2009 when my privacy breaches were investigated and apologized for. He’s shown that he can’t be trusted.

It’s no wonder my numerous pleas to the Prime Minister, Minister, the Privy Council Office and Veterans Ombudsman to stop the vile behaviour of the Veterans Review and Appeal Board (VRAB) officials that severely injured my military related PTSD fell on deaf ears. The Minister knew his official’s put my life was at risk and acted in contempt of the 2010 Canadian Human Rights Commission mediation but he let them increase their retaliation against me anyway.

The public record shows that these nefarious activities are wide spread and target more than a few disabled veterans who’s only crime is that they were disabled in our country’s service and are trying to improve their fellow veterans and families quality of life to the level this Government has promised.

It’s time to stop the Government’s abuse against defenseless disabled veterans and it’s time for the Attorney General to investigate the Minister’s covered up. Don’t let us down, Attorney General, we’ve suffered enough and veterans deserve nothing less that justice, truth, reconciliation and a Government that is honest and transparent.

It’s generally accepted that to abuse a disabled person is low; but to deliberately hurt defenseless disabled veterans who were injured standing up for democracy and their rights is the lowest of the low. I am certain the voting public will agree!

For more information or to schedule an interview please contact Harold Leduc via me and I'll connect you.

Veterans Affairs Needs Public Inquiry

*****FOR IMMEDIATE RELEASE****

CITIZENS’ GROUP CALLS FOR PUBLIC INQUIRY INTO VETERANS AFFAIRS

St. John’s - Privacy breeches at Veterans Affairs have not been properly investigated, according to citizens’ group Our Duty, and it is calling for a full public inquiry.

This comes days after it was revealed that Minister Steven Blaney ordered a halt to an investigation by the Office of the Veterans Ombudsman shortly after Blaney took office.

“The federal government has been playing a shell-game with the truth,” said Our Duty President Jeff Rose-Martland, “It is time for an independent public inquiry.”

The issue first came to light 2 years ago with the Sean Bruyea affair. A veteran and advocate, Bruyea had his medical files pried into by the Minister’s office after he spoke out against the New Veterans Charter. But Bruyea was not the only person targeted. It also emerged that Sgt Tom Hoppe, a decorated veteran, and former Ombudsman Pat Stogran were also victimized by the Ministry. Deputy Minister Tinning was briefed on the medical records of Retired Forces Nurse Louise Bird prior to a meeting. Private medical information was used to bully Harold LeDuc of the Veterans’ Review and Appeal Board. The veteran behind the SISIP class-action suit against Veterans Affairs, Dennis Manuge, had his medical and financial records used in a Ministerial briefing. Sylvain Chartrand, advocate for reservists, had his records passed from VAC to National Defence.

“Enough is enough,” said Rose-Martland, “The Privacy Commissioner investigated, but could only report on non-compliance. The Ombudsman’s investigation was ordered by Minister Blackburn to look into why these breeches took place. Then came the election, Blackburn was replaced by Blaney, and suddenly the Privacy Commissioner is the one supposed to handle it. This is nothing more than a cover-up.”

Our Duty has been made aware of dozens of cases. “It appears to be standard procedure for VAC officials. As soon as a veteran speaks out, senior bureaucrats in the Ministry go digging into Service Delivery files,” said the citizen advocate, “That’s absolutely forbidden by the Privacy Act and by VAC policy. The Ministry and Service Delivery are supposed to be separate entities. If a veteran has a problem with Service Delivery, they have to appeal to the Deputy Minister to request a Ministerial review - the Minster is not permitted to act on his own. So why, exactly, can the Ministry pull those same files when a veteran criticizes them?”

“It gets worse,” Rose-Martland continued, “We have learned that family members of advocates have also been targeted. Why? Why would the Minister need to know what someone’s brother’s file says? He wouldn’t, not legitimately. The public needs to know what sort of games the Ministry is playing with peoples lives.”

Our Duty notes that Minister Blackburn had promised departmental officials would face severe sanctions for these acts, yet those officials received bonuses last year.

“We have inquiries stifled and cut off. We have threats and intimidation by Veterans Affairs. We have people who broke the law being rewarded. All on the taxpayer dime.”

“We want a full public inquiry into these matters,” said the Our Duty President, “The public needs to know exactly what has been happening in that Ministry: who is doing these things, who ordered it, and most importantly, why? What has this information been used for? And is this still going on?”

“This inquiry needs to have teeth. It needs to be able to investigate and to lay criminal charges. Most importantly, it needs to report back to the taxpayers, because we are the ones who will be paying damages.”

###

MEDIA CONTACT:
Jeff Rose-Martland
exec@ourduty.org

On Publishing and Writers.

I was invited by the Newfoundland Writers' Guild - a group of veteran authors and former publishing professionals - to give a presentation on ebooks, print-on-demand, and DIY publishing.  The lecture was given on 22 July 2012 at the Rotary Sunshine Camp in St. Phillips, NL.


In preparing this lecture, I met with WG President Raoul Andersen to discuss specifically what the Guild wanted to learn about.  The answer was a combination of vague - "everything, what's going on and how it affects us" - to specific - "how hard is it to put out an ebook and what's involved."  The WG's membership is largely older writers (some of whom have done very well) and they were a) frustrated with the problems they have started running in to when seeking publishers and b) had heard a lot about epublishing but knew little.  I was brought in as an expert in the field.


I'm not sure I agree with that title, but I have been battling against and monitoring the industry for about a decade now and, most importantly for the Guild, I know more than they do.


I have decided to make that lecture and related materials available to anyone who is interested.  Below are videos of the lectures, the audio-only files, the handout given to the audience, and my own (unedited) notes.  There is no prepared speech.  You may download and use the material (or parts thereof) with attribution.


Lecture Handout (Word Doc)




Lecture Pt 1 - The State of the Publishing industry





Audio Only




Lecture Pt 2 - DIY Publishing






Audio Only






Resources


Lecture Notes (Word Doc)

The Espresso Book Machine, in Action!!! (Thanks to CBC Manitoba.)






Citation:
You may cite the documents, audio, and video as:


Jeff Rose-Martland, Address to the Newfoundland Writers' Guild, 22 July 2012
© 2012 Jeff Rose-Martland

Government Stonewall Buys Media Silence

Silence used to be career suicide for a politician. Politicians would feel compelled to answer questions, even if there was no content in their response. Side-stepping, dodging, ducking, and verbal dancing were skills essential for public office. Even when annoyed by their evasion, one could always admire the skill with which a question was handled - just like acknowledging a well-shot goal by the opposing hockey team.

The Harper Government has abandoned that. They don't do verbal puck handling. They just shut up.

Take, for example, Bev Oda's months long vow-of-silence regarding that altered memo. Or the Harper Government's refusal to disclose budget details.

Or Steven Blaney.

Regular readers have heard about Cpl Fabien Melanson before. Summary: in 2004, VAC made a mistake and sent his pension to someone else for 5 months, the result of which was the loss of his home and a suicide attempt. He's been fighting for justice since; and me with him. Minister Blaney can - and should - act to remedy this; that's the job of a minister.

Minister Blaney has employed the silent treatment. For over a year, he has not only refused to act, he has refused to interact. Neither he nor his office will respond to emails, phone calls, faxes, or messages relayed via other MPs and Senators. Not a word to Fabien.

For Minister Blaney, this tactic seems to be working. Since he refuses to comment, the media won't cover the story. For the press, 'minister holds his tongue' is not news, it isn't a story. Fabien's loss has already been reported. Blaney's continued inaction is not news worthy.

But that is the point: the key issue behind Fabien's entire struggle has been the uncaring VAC bureaucracy and its refusal to take responsibility for what it did. By refusing to discuss it, Blaney is continuing the abuse of this veteran.

And he's getting away with it. Because 'no comment' is not news.

At the beginning of this month, Fabien's property and land were repossessed because he cannot afford the repairs. The minister did not intervene. However, we were assured, through multiple unofficial sources, that the Minister's office was sending a letter. Three weeks later and no correspondence has appeared. More silence; the Minister was just buying time with vague, unofficial, assurances.

Since we cannot respond to a non-existent letter, there remains nothing to report in the media.

There should be public outrage. This veteran has been mistreated for 8 years and, in a few weeks, will lose everything because of the VAC bureaucracy. The person who is responsible for veterans won't speak to or about him. The public should be offended that any Minister would keep silent over such an affair.

They should be. But they won't. Because the public won't hear about it; the media won't report it.

The House closed this week. Question Period will be over until the fall. Minister Blaney will get another two-and-a-half months to ignore Cpl. Fabien Melanson. By the time the Commons resumes sitting, Fabien's property will be disposed of and the devastation VAC began in 2004 will be total. I imagine the Minister will claim then that the issue has been resolved.

But you likely won't hear about that either.

By then, it will be old news as well.

Which is, after all, the point of all this silence: if they keep quiet long enough, the problem goes away. The budget passed without disclosure. Oda was never held to account for altering a legal document. And Fabien Melanson will no longer have property to fight for.

Minister Neglects Duty, Vet will lose Home

The ongoing saga of Fabien Melanson hit another low yesterday.  Our appeals to Minister Steven Blaney (VAC) have gone unanswered.  We needed him to act quickly to prevent Fabien from losing his house.

Blaney has mailed us a letter.  Apparently.

So much for today's deadline for saving the house and property.

The situation is very simple: in 2004, VAC made an error and sent Fabien's pension to the wrong account.  It took VAC 5 months to fix, an unreasonable amount of time.  The loss of income halted renovations on Fabien's home and it received significant weather damage.  VAC paid the back-pension but has done nothing about the impact those missing funds had.

VAC admits, in a letter from last June, that they were responsible for the error and the Fabien suffered as a result.  The Department doesn't have a policy for dealing with this.  That means that the Minister is the one who has to make it right.  We've been trying to get the Minister involved for a year.  He still has not responded to any of the emails, faxes, or phone calls made to his office (although, it seems, there is a letter in the mail.)

Minister Blaney had the responsibility and authority to resolve this.  He also has a responsibility to engage with the veterans who need his help.  Not only is it common courtesy, it is also part of his job.

I find that Steven Blaney has neglected his duties to a massive degree.  If he will not perform the responsibilities of his position, then he should have the decency to step down.

If you agree, or if you think what happened to Fabien is ridiculous, so something; write or call the media.  Tell your friends to do the same.  Neve rmind your MPs - government ignores us and Opposition is powerless.  The only way this may be fixed is massive public outcry.

Write a letter to a newspaper.  Phone a radio Call-In show.  Email your favourite news provider.  Call local TV.

Tell everyone who will lister what has happened to Fabien and how you feel about it.

You can include information from this news release:

***FOR IMMEDIATE RELEASE***

Veterans Affairs Inaction Costs Veteran Home; Advocate Calls for Minister’s Resignation

St. John’s (Our Duty) – Cpl Fabien Melanson of Cap-Pele, NB will lose his house tomorrow, the end result of a 2004 clerical error by Veterans Affairs, and his advocate is calling for the Minister to resign.

The Van Doo veteran served in Croatia and liberated a hospital in Bosnia. He retired to his hometown when his PTSD prevented him from serving. Then his real war began.

In 2004, Melanson’s pension went missing because Veterans Affairs sent it to the wrong bank account. Despite constant calls, VAC did not correct the error for 5 months. By the time he did get his money, Cpl Melanson’s finances were in ruins. So was his house - the missing pension halted renovations and weather damage rendered the veteran’s home unliveable.

For the next 7 years, Fabien Melanson fought with Veterans Affairs to get them to fix his house. It took a hunger strike last June to get VAC to acknowledge their responsibility. But VAC claimed it ‘had no mechanism” for paying for the repairs.

“That’s highly misleading,” says Melanson’s advocate, Jeff Rose-Martland, “The Department may not have a policy, but it does have a way to do so. The Minister can do it.”

Rose-Martland is referring to ex gratia payments, where a Minister can use discretionary funds to address issues which fall outside of normal procedures.

“We’ve been trying to get the Minister to fix this for a year. We sent our first appeals for help during the hunger strike. We have been emailing, faxing, and phoning regularly since, but the Ministry has been unresponsive. I did speak with an aide in February who said they were looking into it; that’s the only response we’ve had.”

Tomorrow, Bridgewater Bank will proceed with legal action to sell the property. “Fabien’s been doing his best to meet his obligations, but 8 years of being homeless have taken their toll. Most of his income has been going to pay the mortgage on a house he can’t live in, and to store his possessions. He got behind in his payments, Bridgewater discovered the condition of the house, and the clock has been ticking since. We have until tomorrow to provide them with a payment plan and construction schedule.”

As Melanson has no funds for rebuilding, sale of the property is inevitable and Rose-Martland says the Minister is to blame.

“Ever since he was appointed Minister, Steven Blaney has had both the authority and responsibility to fix this,” he says, “VAC admitted their responsibility a year ago; the Minister has a duty to make reparations. The Minister should have been seeking us out, not the other way around. Now, Fabien is going to lose his house and land, and the Minister still won’t act. He won’t even pick up the phone.’

Late today, Rose-Martland received word that the Minister will reply. By mail.

“Since Bridgewater Bank said they were going to sell the place, we’ve been hounding the Minister’s office, begging him to do his duty. He ignored us; no response at all. This afternoon, we found out – through sources other than the Ministry – that they have mailed a letter to us. An 18th century reply to a 21st century problem.”

The advocate is now calling for the Minister to resign. “Since he was appointed Minister, Steven Blaney has had a duty of care to see this issue resolved,” says Jeff Rose-Martland, ”He has willfully ignored that responsibility and is in dereliction of his duty. If he will not discharge his duties as required, then, as a citizen, I ask him to resign his position as Minister Responsible for Veterans Affairs.”

The distraught veteran is unavailable for comment.

***MEDIA CONTACT***
Jeff Rose-Martland
President, Our Duty Inc
rosemartland@gmail.com
709-739-1842

ALLEGATIONS REGARDING OUR DUTY

PUBLIC ADVISORY

Certain allegations have been made across the veterans community regarding Our Duty Inc and Jeff Rose-Martland.  These allegations are 100% but for the sake of those who have questions, here are the answers:

1 - Our Duty was formed in August 2010.  It was incorporated in Newfoundland and Labrador in July 2011.  During its existence, it has raised no more than a few 100 dollars.  These is no financial statement because a) 2011 would be the first tax year one was required and b) we didn’t have any finances to make statements about.

2 - Our Duty is not now and never has been a veterans organization.  From first concept, it have been a CITIZENS organization.  We advocate to improve veterans benefits because veterans have a social contact with citizens.  Our Duty represents the other part of that contract.

3 - Despite being staffed solely by volunteers, Our Duty and Jeff Rose-Martland have achieved significant accomplishments.  Jeff Rose-Martland was named to the Office of the Veterans Ombudsman Advisory Committee.  He has also been PR and Communications for the group and has been interviewed multiple times, nationally and locally.  In March, Our Duty released its first major report: a critique of the 2010 VAC Client Survey.  That report gained the attention of both media and politicians.  Our Duty and Jeff Rose-Martland have also consulted with, advised, and represented organizations and individuals.  As well, Jeff Rose-Martland served as Communications Director for the 2010 NL Canadian Veterans National Day of Protest and for Fabien Melanson’s hunger strike in June 2011.  He continues to represent Cpl Melanson to Veterans’ Affairs.  ALL OF THAT HAS BEEN DONE WITHOUT FEES, CHARGES, OR FUNDING.

4 - the ourduty.org website was caught in a mass malware site hack last month.  This one: http://www.pcworld.com/article/254071/google_warns_20000_websites_that_could_be_infected_with_malware.html

As soon as we became aware, we notified members via Facebook and Jeff Rose-Martland posted the info to his personal blog, which he has been using as a back up until we can get the site fixed.  See here: http://viewfromtheedgeoftheworld.blogspot.ca/2012/04/broken-soldiers-epilogue.html dated 23 April. 

AS WE ADVISED AT THE TIME: you can still access ourduty.org provided you type the address into the browser bar.  It is when you use a search engine, particularly Google, that you get the malware. 

5 - This will be our final word on the matter.  Our record speaks for itself.  We are the ONLY citizen group working on the issue of veterans benefits.  We have been dedicated and diligent and scrupulous in our work.  These allegations are patently false and we will be seeking legal recourse.

We regret to inform you all that, effectively immediately, we have ceased operations pending legal advice.

What Is Your Support Worth?

Do you support the troops?  Do you care about veterans?  Wear red on Fridays?  Have a yellow ribbon on your car?

GREAT!

Let's take it to the next step: digging in and helping one specific veteran.

I've got one: a guy who  served in Croatia, who helped rescue the Drin Hospital patients, who has a number of injuries, especially PTSD.  Veterans Affairs made an error in 2004 and deprived him of his pension for months.  By the time he got what he was owed, his house was in ruins, his finances in tatters, and he'd attempted suicide.  Eight years later, after a high-profile hunger strike, he has a letter of apology from VAC.  Until this month, he had been homeless.  His home is still  in ruins and his finances still in tatters.  He still owes a mortgage on the uninhabitable property, which is in foreclosure.

It was his grandparents home.

As if that wasn't enough, we have discovered a very active campaign has been working to discredit him.  A few people have been contacting potential donors and telling them his plight is all a scam.

It isn't.

Every word of his plight is true and can be checked by anyone.   Google: Fabien Melanson Veteran *

$5000 gets his property back in his possession.  That's where we start, now.

So the question I have is this:

Will you help me with this one veteran?

The entire time I've been trying to throw him a rope, others have been reeling it short.

Will YOU help rescue just one veteran? Please?  You wear the red every week, you wear the ribbon with pride, you talk about heroes... will you do something to help one?

Or is that all just talk?

Donation info:
--------------

Anyone can help, every donation counts.  If 5000 give a loony, this vet gets his house back from the lawyers.  If 2500 people skip coffee, we can do it.  If 500 people skip the drive-thru... you get the idea.

Paypal/email transfer to fabien@ourduty.org or poca@ourduty.org

 OR

Donations can be made to TD Bank (direct or wire transfer)
Transit #: 05023
Institution #: 004
Account #: 6418137
Name: Jeff Rose-Martland for Fabien Melanson

 OR
Cheques & Money Orders
Payable to: Jeff Rose-Martland for Fabien Melanson

Send to:
Fix Fabien's House
4 Neville Pl.
St. John's, NL
A1E 2E7

We will accept everything from copper pennies to gold bars.  But please, no rubber cheques.

----
*there's another Fabien  Melanson who is a musician and all over the net.  Include 'veteran' to find the right one.